What Happens if My WiFi Drops Out?

If your connection drops, the app will automatically try to reconnect and resume playback once the connection is restored.

If you're in an area with unreliable WiFi, try using our Radio streams — they tend to recover more smoothly than on-demand playlist playback after a connection interruption.

You can also use your phone's mobile data as a backup — Melodial uses only about 60 MB per hour, so mobile data is a practical fallback for most venues.

For the most reliable all-day playback, consider downloading your playlists in advance. Downloaded playlists play from your device without needing any internet connection at all. See the Playlists & Playback guide for instructions.